30-Day Return Policy
At HandymanXPro Marketplace, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.
Hassle-Free Returns
We offer free returns on defective or damaged items. For change-of-mind returns, a small restocking fee may apply. Contact the seller within 30 days to initiate a return.
How to Return an Item
1
Log In to Your Account
Go to My Orders and select the item you want to return
2
Select Return Reason
Choose from defect, damage, wrong item, or change of mind
3
Pack the Item
Securely package the item with all accessories and documentation
4
Ship It Back
Use the prepaid return label provided by the seller
Return Conditions
- Items must be unused and in original packaging
- All accessories, manuals, and tags must be included
- Custom or made-to-order items cannot be returned unless defective
- Hazardous materials and special-order items may have different return policies
- Items must be returned within 30 days of delivery
Refund Timeline
- Inspection Period: 2-3 business days after the seller receives your return
- Refund Processing: 3-5 business days after inspection
- Bank Processing: Additional 2-5 business days depending on your payment method
- Total Estimate: 7-13 business days from when you ship the item back
Non-Returnable Items
- Custom or personalized products
- Hazardous materials and chemicals
- Downloadable software or digital products
- Items marked as "Final Sale"
- Perishable goods and sanitary products
Need Assistance?
Our support team is available 24/7 to help with returns. Contact us via live chat, email at support@handymanxpro.com, or call +1 (800) 555-0199.
John D.